Authenticity Guarantee

Onda Moda – Luxury Fashion Boutique
Last Updated: 10/01/2025

At Onda Moda, authenticity is not an option — it is a non-negotiable standard. We specialize exclusively in luxury fashion and are committed to offering only genuine, original, and lawfully sourced items.

1. Our Authenticity Commitment

Every product offered for sale on www.ondamoda.com is authenticated prior to listing and shipment. We guarantee that all items sold by Onda Moda are 100% authentic at the time of sale.

Authentication is performed through a combination of:

• Third-party authentication services, including but not limited to Entrupy and LegitGrails, when applicable

• Professional in-house verification, based on brand-specific expertise, materials, serial numbers, craftsmanship, and provenance

Our authentication process follows industry-recognized standards for luxury resale.

2. Scope and Limitations of Authentication

Authentication represents a professional opinion based on the information, technology, and references available at the time of verification.

Please note:

• Luxury brands do not authenticate items for third parties

• Authentication services provide expert opinions, not brand-issued certificates

• Variations in materials, production periods, or craftsmanship may exist across collections and years

Onda Moda does not claim affiliation with, endorsement by, or authorization from any brand sold on our platform.

3. Certificates and Documentation

When available, items may include:

• Third-party authentication certificates (digital or physical)

• Original dust bags, boxes, cards, or receipts

The absence of original brand packaging or accessories does not affect authenticity and is clearly disclosed in the product description.

4. Authenticity Disputes

If you believe an item purchased from Onda Moda is not authentic, you must:

1. Notify us in writing within 7 business days of delivery

2. Contact us at: privacy@ondamoda.com

3. Provide written documentation from a recognized third-party authentication service approved by Onda Moda

Items must remain unused and unaltered during the dispute process.

Upon verification, if an item is confirmed to be inauthentic, Onda Moda will:

• Accept the return

• Issue a full refund to the original payment method

• Cover reasonable return shipping costs

This remedy constitutes the sole and exclusive resolution for authenticity claims.

5. Fraud Prevention

False authenticity claims, chargeback abuse, or submission of altered items will result in:

• Immediate claim denial

• Permanent account suspension

• Potential legal action

6. Final Statement

Onda Moda exists to offer confidence, transparency, and trust in luxury resale.
When you purchase from us, you are not buying uncertainty — you are buying assurance.

📧 privacy@ondamoda.com
🌐 www.ondamoda.com